NVQ Success Shines Through

D. G. Controls Ltd has been an Investor in People for 10 years this year, and still takes its certification seriously, part of which is providing training as necessary to develop individuals in their roles.

It is therefore our great pleasure to congratulate Angie Beal, Caran Gibson and Carol Hartley from our manufacturing team on their being awarded the NVQ Performing Manufacturing Operations.  Evaluation of the ladies took place over the duration of six months, and involved group and individual discussions with the tutor, observations of the ladies working at various aspects of their day-to-day jobs, and assessment of their written responses to questions about why and how they do their jobs in a certain way.  The PMO NVQ qualification recognises the individual’s understanding of their role within the organisation, their responsibility to Health & Safety in the workplace, and most importantly that they understand how to do their jobs and the impact of effective performance.

Somewhat nervous before they started the course, the awarding of the NVQ is just reward for the hard work these ladies put in, and is particularly well-deserved as they had all left school with no formal qualifications.  Angie put it well, saying “It was quite difficult at first to understand some of the questions, with not having done anything like this before, but I soon got into my stride and quite enjoyed it.  It has given me a lot more insight into how the business works, and I am really quite chuffed to have been awarded one.”

Hats-off to you, ladies, and well done.

Another first for deegee

D. G. Controls Ltd are delighted to report that Lisa Baum, Sales Team Supervisor,  is now a member of the Institute of Leadership Management, having successfully passed the ILM Certificate in First Line Management Level 3.

After evaluating a number of supervisory courses, deegee chose the ILM course as it was important to develop and challenge Lisa to go further in her career, rather than just recognise where she already is, as qualifications such as the NVQ can tend to do.  It is essential particularly in a small company that individuals are as widely-skilled as they can be, and this was especially important for Lisa as she took a more senior supervisory position.

The training was delivered by a tutor, but in a group setting.  This allowed Lisa to get one-to-one input from the tutor, whilst sharing knowledge and experience with the other candidates.  Key topic areas included Management of Change, Time-Management, and Motivation, Coaching & Development of team members.

And the benefits are already being felt by Lisa and by the business.  As Lisa said, “I have become a lot more confident and assertive in my role, allowing me to delegate and manage the team more effectively, ensuring that the Sales Team as a whole runs more efficiently.”

Sales Team expansion

Since 2001 D. G. Controls Ltd has been recognised as an Investor in People. Part of this Standard is to develop strategies to improve the performance of the organisation. D. G. Controls Ltd believes that a big part of this is to identify, recognise and develop team members’ potential, so that there is a promotion path through the organisation, allowing people to grow and be stretched.

To this end, an opportunity to add to the sales team at D. G. Controls has meant that Liz Hawes is now our Sales Administrator. Liz has worked in the production team for 3 years and so knows the deegee products well; she brings into the sales team an understanding of the day-to-day issues facing a production and dispatch operation, which in turn helps the sales team to appreciate the types of opportunities and deadlines which need to be addressed.

If you phone into D. G. Controls, it’ll probably be Liz that you speak to first, and as she develops in her new role, it’ll be Liz who will contact you about your orders, new products, etc.

Please join with us in congratulating Liz on her new position.

Never too old to learn!

nvq-presentation.jpg (49456 bytes)Swadlincote-based Beacon Lamp manufacturer D.G. Controls Ltd is celebrating the achievements of three of their Manufacturing Team, who have been awarded National Vocational Qualifications (NVQs). These qualifications formally recognise the employees’ skill levels in carrying out their day-to-day work, and also included aspects such as Health & Safety at work, and productivity improvement.

Working on site-based assignments, and assessed by Pat Lowery of Derby College, Ann Toone and Gail Grant achieved passes at NVQ Level 2 Performing Manufacturing Operations, and Lynn Beresford achieved a pass at NVQ Level 2 Distribution, Warehousing and Storage Operations.

The company was delighted to be able to support these individuals in achieving formal recognition of their role, and we congratulate them all for their well-earned achievements. We are also grateful to Derby College for assisting with funding for these qualifications, said Jon Whiten, Managing Director of D.G. Controls Ltd.

The company formally presented the team with their Certificates at D.G. Controls, Cadley Hill Road on Tuesday 6th September 2005.

Photographed, from left to right, Gail Grant, Pat Lowery (Derby College), Lynn Beresford, Ann Toone and Wendy Whiten (Operations Director).